Tutorials

RETURNS & REPLACEMENTS POLICY

Due to hygiene considerations and the handcrafted nature of our products, we are unable to offer exchanges or refunds for change of mind, or for requests to receive a different style or size.
We kindly ask that you review your order carefully before completing your purchase.

DAMAGED OR FAULTY ITEMS

In the unlikely event that your order arrives damaged, defective, or incorrect, please contact our Customer Service team within 48 hours of delivery at:

📧 services@lesarah.com

Please include your order number and clear photos of the issue.
Requests submitted without prior approval will not be accepted.

REPLACEMENT ELIGIBILITY

Approved cases may qualify for a replacement or resend only (refunds are not issued).
To be eligible, the following conditions must be met:

● The item remains in the condition in which it was received

● All components, including tool kits, are unused and intact

● The item is in its original packaging

● Proof of purchase is provided

RETURN INSTRUCTIONS & SHIPPING

Returns are accepted only if explicitly approved by our Customer Service team.
If a return is authorized, return instructions will be provided via email.
Unless otherwise stated, customers are responsible for any return or reshipping costs.

Approved address: 836 Boardwalk Place, Redwood City, California 94065

REFUNDS

Le Sarah does not offer refunds.
Approved cases will be resolved through replacement or resend only.

CONTACT US

For any questions or assistance regarding your order, please contact:

📧 services@lesarah.com

Our team is happy to assist you.

HANDMADE WITH GEL

NO MASS PRINTING, NO THIN, FRAGILE NAILS. EVERY LE SARAH SET IS HANDCRAFTED WITH SALON-GRADE GEL, LAYERED 4–7 TIMES FOR STRENGTH AND SHINE — NEVER SEMI-MANUFACTURED, ALWAYS MADE BY HAND.

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REUSABLE

UNLIKE SALON NAILS THAT LAST WEEKS, LE SARAH NAILS LAST FOR LIFE. WEAR THEM AGAIN AND AGAIN. STORE THEM IN THE BOX AND WEAR THEM AGAIN ANYTIME.

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APPLICATION

GET FLAWLESS NAILS IN JUST 15 MINUTES - NO MORE LONG DRIVES OR 2-HOUR SALON VISITS — WITH LE SARAH, BEAUTY FITS INTO YOUR SCHEDULE, NOT THE OTHER WAY AROUND.

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