Frequently Asked Questions
Got a question? Our FAQs cover the most asked queries to help you get the information you need, fast and easy.
Product & Quality
Le Sarah nails are handcrafted over 3–6 hours with Swarovski® crystals, natural gems and zircon — never plastic.
Our custom adhesive technology gives a secure, lasting hold even for heavy crystal designs.
We don’t follow trends, we define them, and our pieces are designed as a complete hand aesthetic.
Each set is handcrafted over 3–6 hours by professional nail artists, using Swarovski® crystals, natural gemstones, and 5A-grade zirconia.
Designed in New York, every nail is built with salon-grade gel structure to support intricate crystal artistry while maintaining durability, comfort, and reusable luxury wear.
This meticulous process ensures every set feels like wearable jewelry for your fingertips.
Yes, absolutely! Every single Le Sarah nail is100% handcrafted, never mass-produced by machines.
Each set requires 3–6 hours of meticulous work by trained nail artists, using salon-grade gel and real crystals like Swarovski® and natural gemstones — never plastic.
This handmade process ensures unmatched quality, durability, and a truly one-of-a-kind luxury finish that machine-made nails simply cannot replicate.
Absolutely! Each Le Sarah nail set comes with:
- 10 handcrafted press-on nails
- Complete application toolkit
- A signature storage box to keep your set reusable and beautiful for multiple wears
Everything you need for a flawless, lasting luxury manicure at home.
Absolutely. Le Sarah nails can be reused multiple times when applied with adhesive tabs and removed gently. To maximise reuse: avoid soaking in water for extended periods, remove slowly with a wooden cuticle stick, and store your set back in the original box.
Sizing & Fit
We recommend using a flexible tape measure or a thin strip of paper to measure the width of each nail at its widest point. Match these measurements to our size guide. When in doubt, size down — a slightly larger nail is easier to file to fit than one that's too thin.
Choose the larger size and gently file the sides of the press-on nail to match your nail width. Le Sarah nails are made from a flexible material that files easily without cracking.
Yes — each finger can vary slightly. We suggest measuring all 10 nails before applying so you can select the perfect fit for each finger and avoid any lifting or popping during wear.
File the edges gently until it sits flush with your natural nail. If a nail is slightly too narrow, you can fill any small gaps with a thin layer of nail glue along the sides for a seamless finish.
Yes! Le Sarah nails can be trimmed with nail scissors or a nail clipper and filed into your preferred shape — square, round, coffin, or almond. We recommend filing from the sides inward to avoid cracking.
Application & Wear
1. Remove any old polish and wash hands thoroughly.
2. Buff and push back cuticles.
3. Wipe each nail with the included alcohol wipes.
4. Select your sizes and apply glue or an sticky tabs to your natural nail.
5. Align the press-on nail at a 45° angle to your cuticle and press firmly for 15–20 seconds.
6. Avoid water for at least 1–2 hours after application for best results.
With adhesive tabs, Le Sarah nails typically last 5–7 days with normal daily activities.
With nail glue, you can expect up to 2–3 weeks of wear.
Longevity depends on nail prep, daily activity, and exposure to water.
Use adhesive tabs if you want a temporary look you can remove easily and reuse the nails. Use nail glue for a stronger, longer-lasting bond — ideal for events, holidays, or everyday wear. Nail glue provides a more secure hold but makes removal slightly more involved.
Most customers complete a full set in 10–15 minutes once they are familiar with the process. First-timers may take 20–25 minutes — sizing and prep make the biggest difference to both speed and longevity.
• Always prep nails with the included wipe (or isopropyl alcohol) before applying.
• Avoid prolonged soaking in water — wear gloves for dishes or cleaning.
• Apply a drop of nail glue to the free edge every few days for extra hold.
• Avoid picking or peeling — this can damage your natural nails.
Orders & Shipping
Standard shipping typically takes 7–14 business days internationally.
Expedited options may be available at checkout depending on your location. You will receive a tracking number by email once your order has been dispatched.
Yes! Le Sarah offers free standard shipping on orders over a qualifying threshold.
Check the current promotion banner on our homepage or at checkout for the latest free shipping offer in your region.
Once your order is shipped, you will receive a confirmation email with a tracking link. You can also log into your Le Sarah account and visit the Orders section to check your shipment status at any time.
We are so sorry if this happens! Please contact us within 48 hours of delivery with your order number and a photo of the issue. We will arrange a replacement as quickly as possible — your satisfaction is our priority.
Due to the handmade and hygienic nature of our products, we do not accept returns of opened nail sets.
However, if your order arrives damaged, defective, or incorrect, we will happily replace it or offer a store credit.
Please reach out to our customer care team within 2 days of receiving your order.
Orders can be cancelled or modified within 12 hours of being placed.
After that, our team may have already begun proceeding your order.
Please contact us as soon as possible via our contact page and we will do our best to accommodate your request.